There are several benefits to using a monitoring service for the Stellantis or Ford ticket windows. Below are some ways we can benefit your organization and increase efficiency in the monitoring process.

 

Guaranteed 100% on time answering

Improved focus and meeting attendance during the busy work day

Zero point deductions for all points related to ticket monitoring

Cost save for the organization. No need for employee holiday pay or overtime pay on the weekends

Screenshots of all window checks for efficient referencing throughout the day, and for use when disputing cases

Custom default answers all for plant codes allow for maximized flexibility when answering tickets

Employees no longer have to watch the clock to make sure they don’t miss a ticket window which allows for better flow of work and leads to increased productivity

Text service allows for customers to receive updates on the go for all window checks